Childline India

From NGOpedia
Jump to navigation Jump to search

CHILDLINE India is a project of Ministry of Women and Child Development.Childline India foundation is a non-government organisation (NGO) in India that operates a telephone helpline called Childline, for children in distress. It was India's first 24-hour, Toll-free telephone number|toll free, phone outreach service for children .[1] It is based in Worli, Mumbai.


CHILDLINE works for the protection of rights of all children aged from 0 to 18. Their special focus is on all children in need of care and protection, especially the more vulnerable sections, that includes

  • Victims of child sexual abuse.
  • Street children and youth living alone on the streets.
  • Child labourers working in the unorganised and organized sectors.
  • Domestic help, especially girl domestics.
  • Children affected by physical / sexual / emotional abuse in family, schools or institutions.
  • Children who need emotional support and guidance.
  • Children of commercial sex workers.
  • Child victims of the flesh trade
  • Victims of child trafficking.
  • Children abandoned by parents or guardians.
  • Missing children.
  • Run away children.
  • Children who are victims of substance abuse.
  • Differently-abled children.
  • Children in conflict with the law.
  • Children in institutions.
  • Mentally challenged children.
  • HIV/ AIDS infected children.
  • Children affected by conflict and disaster.
  • Child political refugees.
  • Children whose families are in crisis.

It also helps the children who are in need of care and protection. Child line number is - 1098. The childline received average two million calls in a year, most from children wanting to rescued from their place of work. India as per 2001 census of India|2011 census of India has over 4.35 million working children between of age of five to 14 years.[1]


Childline was first established as an experimental project in June 1996, by Jeroo Billimoria, a professor at the Tata Institute of Social Sciences (TISS), Mumbai at the department of Family and Child Welfare.[2] Subsequently, Government of India, established the Childline across India in 1998-99, under Ministry of Women and Child Development, as an umbrella organisation to support and monitor services across India, while also serving as link between the ministry and various NGOs working the field. The Secretary of the Ministry functions as the chairperson of the Governing Board of the Foundation.[3]

In April 2013, a Childline Advisory Board in the West Garo Hills district of Meghalaya state, as a part of joint programme by Ministry of Social Justice and Empowerment and Child Line India.[4] In May 2013, Ahmedabad Childline, rescued 16 children aged between 14 and 17 years working various parts of the city.[5]


Its head office is on the 4th floor of the Sumer Kendra building in P. B. Marg, Worli, Mumbai. In addition to Mumbai it also has regional offices in New Delhi, Kolkata, and Chennai.[6]

See also[edit]

  • Child labour in India
  • Child Helpline International


  1. 1.0 1.1 "Labour Ministry Government of India" (PDF). Labour Ministry. 20 May 2015. Retrieved 20 October 2015.<templatestyles src="Module:Citation/CS1/styles.css"></templatestyles>
  2. "History". Childline. Retrieved 9 May 2013.<templatestyles src="Module:Citation/CS1/styles.css"></templatestyles>
  3. "Childline Service". Ministry of Women and Child Development. Archived from the original on 17 May 2013. Retrieved 8 May 2013.<templatestyles src="Module:Citation/CS1/styles.css"></templatestyles>
  4. "Childline Advisory Board formed for Garo Hills'". The Morung Express. 25 Apr 2013. Archived from the original on 29 June 2013. Retrieved 8 May 2013.<templatestyles src="Module:Citation/CS1/styles.css"></templatestyles>
  5. "16 children rescued from city eateries". DNA India. 3 May 2013. Retrieved 8 May 2013.<templatestyles src="Module:Citation/CS1/styles.css"></templatestyles>
  6. "Contact Us." Childline India. Retrieved on 21 February 2017. "CHILDLINE India Foundation 406, Sumer Kendra, 4th floor, P. B. Marg, Worli, Mumbai 400 018, Maharashtra"